KissMeGoodnight
eLearning Series:
How To Tell A Great Relationship
From A Totally Unhealthy One
9
Ways To Read
People By Understanding Body Language
Body language
is the meaning behind the words or the “unspoken” language.
Surprisingly, studies show that only up to an estimated 10
percent of our communication is verbal. The majority of the
rest of communication is unspoken. This unspoken language
isn’t rocket science. However, there are some generalizations
or basic interpretations that can be applied to help with
the understanding or translating of these unspoken meanings.
Here are some basics below.
Smile
- People like warm smiles. Think of a heartfelt
warm-fussy, maybe your favorite pet, and smile.
Eyes - If
you don’t look someone in the eyes while speaking, this can
be interpreted as dishonesty or hiding something. Likewise,
shifting eye movement or rapid changing of focus/direction
can translate similarly. If more than one person is present
in a group, look each person in the eye as you speak, slowly
turning to face the next person and acknowledge him or her
with eye contact as well. Continue on so that each person
has felt your warm, trusting glance. Some suggest beginning
with one person and moving clockwise around the group so
that no one is missed, and so that you are not darting around,
seemingly glaring at people.
Attention
Span / Attitude - Other people can tell what type
attitude you have by your attention span. If you quickly
lose focus of the other person and what is being said,
and if your attention span wanders, this shows through
and makes you seem disinterested, bored, possibly even
uncaring.
Attention
Direction - If you sit or stand so that you are
blocking another in the party, say someone is behind you,
this can be interpreted as rude or thoughtless. So be sure
to turn so that everyone is included in the conversation
or angle of view, or turn gently, at ease and slowly, while
talking, so that everyone is incorporated, recognized and
involved in the conversation. Again some suggest the clockwise
movement when working a group.
Arms Folded
/ Legs Crossed - This can be seen as defensive
or an end to the conversation. So have arms hang freely
or hold a glass of water, a business card or note taking
instruments while communicating with others. Be open with
open arms. Note: If you need to cross legs, cross at your
ankles and not your knees. Sitting tightly folded up says
that you are closed to communications.
Head Shaking
- This is fairly accurate. If people are shaking
their heads while you speak, they are in agreement. If
they are shaking, “no,” disagreement reigns in their minds.
Space
/ Distance - On the whole, people like their own
personal body space. Give people room and keep out of their
space. Entering to close can be intrusive and viewed as
aggressive.
Leaning
- Sitting or standing, leaning is viewed as interest.
In other words, an interested listener leans toward the
speaker.
Note others’
body language - While you are with others, note
how their bodies read. If a person suddenly folds his arms
across his chest and begins shaking his head “no,” you’ve
probably lost him. Might try taking a step back and picking
up where the conversation began this turn for the negative
and regroup. It’s all about strategic planning!
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